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Shipping, Ordering & Returns

What If My Order Is Damaged When I Receive It?

Please contact us at [email protected] and we will be happy to assist you.

What Shipping Methods Are Available for Your Web Orders?

We currently offer UPS for all online order fulfillment. Please follow links to UPS.com for specific guidelines on shipping times and standards before choosing your shipping method at checkout. Goldthread is not responsible for issues with shipping c

When Do You Ship?

We process orders MTh 93. We do not ship on Friday, Saturday, or Sunday. Our postal pickup time is late in the day. If you place your order after 3 pm, it will not be processed until the following day. If you place your order late on Thursday, it wil

Do You Ship Internationally?

Unfortunately, we dont ship our products outside the USA at this time. We do ship anywhere in the good ole U S of A.

Do You Ship Your Drinks? What Does It Cost?

Yes, we ship drinks anywhere in the country. The cost depends on the weight of your order, what type of delivery you choose, and where you are located. Please see our shop page to order.

How Long Will It Take My Package to Arrive?

That all depends on where you live and which shipping method you choose. We offer UPS shipping, and you can choose anything from overnight delivery to standard ground shipment. You can reference UPS.com for estimated cost and times. We are located in

Can I Pick Up My Order Locally?

You can place your order online and choose local pickup at checkout. Local pickup orders should all be placed online rather than over the phone to our office. You will receive instructions when your order is placed on how and when to pick up your ord

Where Can I Buy Your Drinks?

You can always order them here on our website. Follow along on our store locator to find a local retailer near you, as we continue to grow. If you would like to carry our drinks, please contact us at [email protected].

How Can I Open a Wholesale Account?

Please email [email protected] to inquire about opening a wholesale account.